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I was to tell you of my not so pleasant expericences with the airline, and requesting a refund of my flight. For starters I was suppose to get around the 7:55am flight from Gulftport,MS.
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I am astonished at The dearth of customer service at American Airways. I used to be a flight attendant for thirty a long time and took excellent pleasure within the teaching I obtained from American. On the new excursion I viewed a passenger and agent argue about which one was ruder. There isn't any apparent enforcement of grooming guidelines wherever in the organization.
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I used to be trying to invest in ticket for fifteen 12 months aged son and couldn’t use Web site for he was viewed as slight. I termed shopper service and she or he assisted me with airline purchase. I precisely asked if I necessary to terminate if I could in 24hours. This attendant reported yes. I discovered four hrs later on The main reason son would wish to fly was cancelled. I named back to cancel the flight the attendant informed me I couldn’t terminate flight and it was a nonrefundable ticket. I advised her predicament as mentioned earlier mentioned she claimed she couldn’t do just about anything. I requested for the supervisor, I received 1 and stated the specific situation, she said I couldn’t terminate it and obtain my a reimbursement she was really impolite and hung up on me. I referred to as back again to check with for an additional supervisor and as I had been talking to this supervisor she knowledgeable me that the last supervisor mentioned in her record I refused voucher. What at any time a voucher was I was not even confident. Then next supervisor explained to me what she believed. And so the flight wasn’t cancelled considering that she stated to attend a pair times before I make my ultimate determination and he or she would wave transforming fee to do so And that i shouldn’t have any issues.
My Mother had a worst knowledge with AA flight.my Mother is 81 yrs.old lady who doesn't speak English.We asked for wheelchair aid on account of her arthritis as well as a language problem.We experienced reconfirmed out request prior to her departure and a couple of days prior to all jointly 4 times.At DFW airport she needed to change airplane.She received off the airplane and was instructed to anticipate a wheelchair aid.After ready while no person came to help her.As a consequence of not obtaining a wheelchair aid in time she missed her connecting plane to N.J.Somehow she control to acquire a aircraft although not until eventually next early morning.Agent was helping her to generate an arrangement for her to remain overnight with the Airport.
Just flew america airlines by way of american eagle….experienced the rudest flight attendant ever….An additional passenger was javing questions on connecting flight …she was so apprehensive missing it…flight attendant was so impolite and no help….she was nasty to passengers total serving beverages…..we sat for 20 minutes waiting around foe basics gate when landing in chicago…Many people necessary to uae restroom…she snapped at people today after we made an effort to use restrooms.
To whom it could concern. I was really not happy with the customer service that was furnished by on the list of flight attendants. (Flt. no. 408 from DCA to PHX) Pretty Impolite and UNPROFESSIONAL) Unquestionably not as well mannered as being the video clips which can be proven prior to the flight leaves. She must have remaining her Perspective in your house due to the fact I was not the sole passenger on this flight that experience her wrath. The flight attendants name is Cher. I used to be traveling in a really significant group on business enterprise and will definitely think twice about using your Airways. The guide flight attendant was quite apologetic nevertheless This could not have occurred to start with.
To I don’t understand how Many of us wanting to get this resolved. I was so discouraged and about to surrender
I have attempted, with no accomplishment to achieve your consumer service department. I misread the flight time on your flight 3530 and need to alter it. I attempted contacting in just 5 minutes of reserving this flight but have experienced no reaction.
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I can’t declare that Significantly for the airport staff in Denver.My AA flight was delayed leaving Ohare and by the point I acquired to Denver, the Frontier aircraft to which I were booked by Orbitz had remaining and I skipped my flight.